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laptop system problem

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Post by August.An Tue Jun 10, 2014 10:07 am

good day po.di ko po alam nangyari sa laptop ko..pagbukas ko, pag-enter ko ng user account password, me lumabas na PREPARING YOUR DESKTOP. tapos paglabas ng desktop eh para syang laptop na babagong format. wala ung mga program icons sa desktop, di naman nwla ung mga files. pero ung display nya as in, parang babagong format na pc. tapos me pop up sa lower right ng screen na ang sabi "Toshiba - cannot read the hard disk" parang ganon, di ko maalala ung exact message. tapos ung mga design apps ko, autocad, 3d max, nung binuksan ko para din syang babagong install. tapos ung mga icons sa start menu nawala din.tapos pag kiniclick ko ang -Start - My Documents, wala ung mga files ko. kelangan ko pa pumunta sa
C:\Users\User\Documents para maopen ung mga files ko na nakasave sa "My Docs". ganun din ung sa downloads ko, kelangan ko pa pmunta sa C:\Users\User\Downloads para maopen ung mga files ko doon.
ano po kayang nangyari sa laptop ko?
Tulong naman po. kailangan ko po ba ng format?

August.An
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Post by bing1370 Wed Jun 11, 2014 9:30 pm

Baka naman navirus na yan dre, kc hindi ma kita ung mga files mo thru documents, siguro mas maganda back up kana ng mga files mo for sure, lets say na ng-auto update yan hindi sya ganyan, kita mo pa rin lahat sa desktop. Wala ka bang binago sa laptop mo bago mo ito na shut down, try to scan your laptop, and restart after removing virus kung meron. If there's no other way, just do a factory reset using your back up cd. Good Luck
bing1370
bing1370
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Post by August.An Wed Jun 11, 2014 10:50 pm

Un na nga dn po naisip ko baka kelangan na ng format..almost 2yrs n to sakin..updated naman ang antivirus ko..
1 last question po..64 bit po kc tong laptop ko..pwede ko po ba gawan ng partition ang hard disk ko gamit ang windows 7 OS cd?

August.An
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